Returns & Exchanges

At Texas Boot Ranch, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn boots and apparel. If your gear doesn't fit perfectly or meet your expectations, we are committed to making it right through a simple exchange or refund process.

Return Process

• 1.
  Verify Condition

  Ensure your items are in original, unworn condition with all tags attached and the original packaging intact to qualify for a full refund.

• 2.
  Initiate Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return and print your prepaid shipping label.

• 3.
  Pack and Ship

  Place the items securely in their original box, attach the provided return label to the outside, and drop the package off at any authorized shipping carrier location.

• 4.
  Processing and Refund

  Once our ranch warehouse receives and inspects your return, we will process your refund or ship out your exchange within 5 to 7 business days.