Frequently Asked Questions
Everything you need to know about your Texas Boot Ranch experience.
How do I know which size to order?
Most of our boots run true to standard US sizing. However, we recommend checking the specific brand size chart on the product page, as some handmade leather boots may require a half-size down for a snug fit.
What is your return policy for boots?
We offer a 30-day return policy for all unworn boots in their original packaging. Please ensure you try your boots on a carpeted surface to avoid scuffing the outsoles, as scuffed soles are ineligible for return.
Do you offer international shipping?
Currently, Texas Boot Ranch ships within the United States and Canada. Shipping costs and delivery timelines vary based on your location and are calculated at checkout.
How should I care for my leather boots?
To extend the life of your boots, we recommend regular cleaning with a damp cloth followed by a high-quality leather conditioner. For exotic skins, please use specialized cleaners designed for those specific materials.
Are your boots handmade?
Yes, we take pride in sourcing a large selection of artisanal, handcrafted boots that utilize traditional cobbling techniques like Goodyear welting and hand-driven lemonwood pegs.
Can I exchange my boots for a different style?
Absolutely. If you would like to exchange your purchase for a different size or style, please contact our support team to initiate an exchange. We will provide a prepaid shipping label for your return.